A friends and family test (FFT) survey template is a tool used to gather feedback from customers, typically those who are close to the business, such as friends, family, or employees. The purpose of an FFT survey is to get honest feedback about a product, service, or experience, in order to improve the quality of the offering.
FFT surveys can be beneficial for businesses of all sizes, as they provide valuable insights into customer satisfaction and areas for improvement. Some of the benefits of using an FFT survey template include:
