A return material authorization (RMA) form template is a document that businesses use to track and manage the return of goods. It is used to request authorization from the seller to return products that are defective, damaged, or otherwise unsatisfactory. The RMA form typically includes information about the customer, the product being returned, the reason for the return, and the desired resolution (e.g., refund, replacement, repair).
RMA form templates can be customized to meet the specific needs of a business. However, they typically include the following information:
